Shipping Information
Shipping Policy
At Mannkitchen, we aim to provide fast, reliable, and transparent shipping services throughout the UK and Europe. Please review the details below, as shipping options and return policies differ depending on your location.
Shipping Within the UK
All orders placed on mannkitchen.co.uk are dispatched from our warehouse in Crewe, United Kingdom.
UK Shipping Options:
- Free tracked & signed delivery service on all orders over £50
- Next Day Delivery available for orders placed before 3 PM (Monday to Thursday)
- For orders under £50, shipping costs will be calculated at checkout based on your location
UK Returns:
Honestly, we don't get many of these, but if you do want to return your shipment you'll have to pay to get it back to us. Please ship using a tracked service. Once we get it back, it may take up to 2 weeks to process your refund.
Shipping Within Europe
Mannkitchen ships European orders from our warehouse in the Netherlands. Shipping conditions vary by country, so please read the following information carefully.
Europe Shipping Options:
- Free DPD shipping is available on orders over €100 in most EU countries
- Orders under €100 will be charged shipping based on destination and will be shown at checkout
- We are currently unable to offer free returns within Europe. All return costs must be covered by the customer
EU Free Shipping Eligibility:
Free shipping over €100 is available in the countries listed below. For countries not included, shipping rates will be applied at checkout.
- Free Shipping Countries (Orders €100+): Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Luxembourg, Netherlands, Portugal, Spain, Sweden
- Countries Excluded from Free Shipping: Albania, Andorra, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Estonia, Greece, Iceland, Liechtenstein, Lithuania, Malta, Moldova, Monaco, Montenegro, North Macedonia, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Vatican City
Note: Some countries are excluded from free shipping due to their distance from our warehouse in the Netherlands or limited shipping availability from our logistics partners.
If you have any questions about your order or need further support, please reach out to our customer service team at info@mannkitchen.co.uk